Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hi @digitalgpoint, thanks for getting in touch. cURL errors are typically hosting related. If you’d like to share the following we can may be able to determine more on this:

    1. Your Site Health information. You can use this form to share privately if preferred. If using the form please also share your current hosting provider.
    2. At what stage do you encounter this error? For example is this during setup or on the Site Kit dashboard?
    3. Do you see any warnings or errors when checking your Site Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Once we have the above we can advise further on this. Let me know if you have any other questions in the meantime.

    Thread Starter digitalgpoint

    (@digitalgpoint)

    Hi @adamdunnage Thanks for replying and checking the issue.

    I have shared all details through form. Could you please check it. I am getting this error on the Site Kit dashboard. due to this error when i am trying to login in wordpress dashboard it is very slow to login.

    Thanks,

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @digitalgpoint Thanks for sharing the information. I can see you’ve been using the healthcheck an troubleshoot plugin but could I ask you if you manually disable all plugins except for Site Kit, o you encounter the same issues?

    This will rule out any potential third party plugin conflict if there is one causing this. If you continue to experience the same we can focus on other areas.

    Thread Starter digitalgpoint

    (@digitalgpoint)

    Hi @adamdunnage Thanks for checking the issue,

    Yes, I checked after uninstalling the Site Kit plugin, and the issue was not occurring. Should I uninstall the “Health Check & Troubleshooting” plugin if it is not required?

    Note: The issue resolved automatically, and I’m not sure how. I am not seeing the issue in the Site Kit dashboard now. But could you please try to find out the root cause?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @digitalgpoint Yes, feel free to remove any plugins you are not using. Could you confirm if the issue stopped when you only had Site Kit active? Or did you have all plugins active at the time the issue stopped?

    If the issue resolved itself before you were able to disable any plugins then it will be difficult to find a cause for this. However, if the issue is resolved when you have only Site Kit active, this points to a plugin conflict. You will be able to find the plugin causing this by enabling all other plugins one by one and checking your Site Kit each time until the error surfaces once more.

    Thread Starter digitalgpoint

    (@digitalgpoint)

    Hi @adamdunnage Thanks for supporting

    The issue has been resolved now. The issue was occurring due to the site kit plugin. I uninstalled the site kit plugin and the issue was not occurring. The issue is not occurring now, all the plugins are installed including site kit. Next time when the issue occurs, we will find out the exact root cause because we cannot find out the issue right now.

    Plugin Support James Osborne

    (@jamesosborne)

    Appreciate the update @digitalgpoint. And yes, should you encounter this or any other issues, or if you have any general Site Kit query, be sure to get in touch here in the support forums.

Viewing 7 replies - 1 through 7 (of 7 total)

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