error connecting the browser extention

  • Resolved trisixtil

    (@trisixtil)


    1 year, 3 months ago

    Hi
    i am trying to connect the edge extension to my woocommerce, but i am having this error : Error: cURL error 60: SSL certificate problem: unable to get local issuer certificate.
    so i can’t go further with the installation wizard!
    can anybody relate to this, is there a solution, if so how to solve this ?
    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • angelagrey

    (@angelagrey)

    1 year, 3 months ago

    Hi,

    Thank you for reaching out to us.

    The error you’re seeing indicates that your website does not have a valid SSL certificate installed. This is a requirement for the plugin to function properly, as mentioned in the plugin description and documentation.

    Please ensure that your site has a valid SSL certificate and that it’s correctly configured. If you’re unsure how to set this up, your hosting provider should be able to assist.

    Let us know if you need further guidance!

    Best regards.

    Thread Starter trisixtil

    (@trisixtil)

    1 year, 3 months ago

    HI, thanks for the reply
    I can assure you that my site have a SSL certificate and it’s on HTTPS
    I just send a screen to your last email to me

    Regards

    angelagrey

    (@angelagrey)

    1 year, 3 months ago

    In that case, can you please create a support ticket on this Support Forum? I need to take a direct look at it.

    Thread Starter trisixtil

    (@trisixtil)

    1 year, 3 months ago

    thank you for your concern
    problem solved
    best regards

Viewing 4 replies - 1 through 4 (of 4 total)

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