Error connecting to api.ww.wp.xz.cn

  • wpapi

    (@bindzsirp)


    1 year, 2 months ago

    Hello!

    My WordPress install can’t connect to api.ww.wp.xz.cn.

    SSL_connect: Connection reset by peer in connection to api.ww.wp.xz.cn:443 

    I have a VPS, with Debian 11, Nginx, PHP 8.3. 

    openssl version
    OpenSSL 1.1.1w  11 Sep 2023

    If I try in terminal: curl -v https://api.ww.wp.xz.cn or curl -v https://ww.wp.xz.cn

    Output: 

    *   Trying 198.143.164.251:443...
    * Connected to api.ww.wp.xz.cn (198.143.164.251) port 443 (#0)
    * ALPN, offering h2
    * ALPN, offering http/1.1
    * successfully set certificate verify locations:
    *  CAfile: /etc/ssl/certs/ca-certificates.crt
    *  CApath: /etc/ssl/certs
    * TLSv1.3 (OUT), TLS handshake, Client hello (1):
    * OpenSSL SSL_connect: Connection reset by peer in connection to api.ww.wp.xz.cn:443 
    * Closing connection 0
    curl: (35) OpenSSL SSL_connect: Connection reset by peer in connection to api.ww.wp.xz.cn:443

    I am able to ping api.ww.wp.xz.cn. All Debian packages are up to date. (apt update && apt upgrade) I also tried rebooting the VPS. Another VPS with same Debian and OpenSSL version working great.

    Do you have any idea? Thank you for helping.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • jaygala

    (@jaygala)

    1 year, 2 months ago

    I came here because this exact thing is happening to me. I was about to write a post but saw yours.

    The only thing I found was that my VPS’s IP is listed on SpamHaus block list, which I don’t have control over since this is a VPS that I share with other people. AI says WordPress’s CDN might block connections based on SpamHaus blocklist. The cause might be something completely different though.

    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    I checked my IP, and yes, my subnet is on the list unfortunately.

    Moderator threadi

    (@threadi)

    1 year, 2 months ago

    Then you would have to contact your hoster’s support and ask for an IP in a different subnet. Or move to another hoster. Or hope that the listing will be removed at some point.

    jaygala

    (@jaygala)

    1 year, 2 months ago

    So it is confirmed that a Spamhaus block can result in ww.wp.xz.cn blocking the IP?

    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    The IP address I got from my VPS provider is on this list since 2024, but I have this API problem since yesterday.

    Moderator threadi

    (@threadi)

    1 year, 2 months ago

    Then I would recommend that you first contact your hoster’s support team.

    Jorge Luiz

    (@jluizsouzadev)

    1 year, 2 months ago

    Did you already enable the WP debugging mode for trying to get more accurate information about your issue?

    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    The problem is that it may not be the spamhaus list that is causing the problem. It would be nice if a wordpress API operator could comment on the issue.

    Jorge Luiz

    (@jluizsouzadev)

    1 year, 2 months ago

    Was the IP already removed from Spamhaus list?

    Was the IP already changed to a different subnet as @threadi suggested?

    More importantly, did you already back your site up just in case something goes wrong?

    jaygala

    (@jaygala)

    1 year, 2 months ago

    Guys, we are looking form confirmation that a Spamhaus block can result in WordPress blocking the IP. You are suggesting all kinds of changes without any confirmation that this might be the issue. I personally would find such actions by WordPress very questionable.
    The problem might be something completely different.

    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    That’s right. Maybe we can solve the issue for us with an IP change, but the root cause will be still there and it can produce problems to other users.

    • This reply was modified 1 year, 2 months ago by wpapi.
    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    For me it’s working again. I did not do anything.

    jaygala

    (@jaygala)

    1 year, 2 months ago

    Weird, now it’s working for me too. That must mean it was caused by something on ww.wp.xz.cn’s side.

    Thread Starter wpapi

    (@bindzsirp)

    1 year, 2 months ago

    And again… not working.

    Jorge Luiz

    (@jluizsouzadev)

    1 year, 2 months ago

    curl -v https://api.ww.wp.xz.cn or curl -v https://ww.wp.xz.cn

    I’ve just tested both commands above and all seem normal for me.

    You must look carefully into the server-side. And if it’s too complex for you, to reach out your hosting support to ask them for help.

Viewing 15 replies - 1 through 15 (of 15 total)

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