error connection to database

  • WordPressCytoServer

    (@jeraldweinstein)


    1 year, 4 months ago

    Hello,

    I am hosting this site using server as Digital Ocean. I have been away from my site for awhile

    and it is using 73% memory. I cannot access it . However, the database is running ok.

    I have checked my MySQL client login credentials and they are still intact.

    Because I cannot log in to my site I have also attempted to install wp-cli and have done so however I

    cannot remember the password for a username.

    I am using Ubuntu Linux terminal to ssh in to my site on my home computer to administer

    my self hosted website from the command line.

    The page I need help with: [log in to see the link]

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  • Moderator threadi

    (@threadi)

    1 year, 4 months ago

    The message is pretty clear: the database connection could not be established. There can be 2 reasons for this:

    • The database access data (which is stored in the wp-config.php file) is no longer correct. In this case, you would have to contact your hoster’s support and request new access data and enter this in wp-config.php.
    • The database itself is not accessible. Only your hoster’s support can help you with this, as it is their services that are affected.
Viewing 1 replies (of 1 total)

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