Error: could not create directory | ww.wp.xz.cn

pask7
(@pascalth)

7 years, 6 months ago

Hello,

I just tried to install JetPack plugin for my site and I get the following error:

“Installation failed: Could not create directory. jetpack”

I also tried to upload directly via FTP and it also failed.

Do you know what might be causing this issue and how I can fix it?

Thank you

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Moderator t-p
(@t-p)

7 years, 6 months ago

If you can install plugins, install “Health Check”: https://ww.wp.xz.cn/plugins/health-check/ and review the results for any clue.

Thread Starter pask7
(@pascalth)

7 years, 6 months ago

Hey @t-p

I tried to install Health Check but unfortunately the install failed with the same error as well:

“Installation failed: Could not create directory.”

Moderator t-p
(@t-p)

7 years, 6 months ago

Have you considered installing plugins manually?: https://codex.ww.wp.xz.cn/Managing_Plugins#Manual_Plugin_Installation

Thread Starter pask7
(@pascalth)

7 years, 6 months ago

@t-p Yes, I did. Unfortunately, that returned errors as well

Moderator t-p
(@t-p)

7 years, 6 months ago

I would discuss with hosting provider ski them why its happening.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Error: could not create directory’ is closed to new replies.

In: Fixing WordPress
5 replies
2 participants
Last reply from: t-p
Last activity: 7 years, 6 months ago
Status: not resolved

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