Error creating label: addressHouse and postalCode

  • blumkaffee

    (@blumkaffee)


    2 years, 10 months ago

    Hey there,

    i have installed the DHL plugin for Germany and set up Sandbox login to test everything. it all seems to work, but when i want to print a label then it says:

    Error creating label:
    Error :

    • Parameter addressHouse must be between 1 and 10 characters long.
    • Parameter postalCode must be between 3 and 10 characters long.

    i am using real adresses and postalCodes, so it is not possible that something is wrong with the adress itselv. Any ideas how to fix this?

    thank you so much! Mike

Viewing 1 replies (of 1 total)
  • Plugin Author Saleem Summour

    (@sal4sup)

    2 years, 9 months ago

    Hello @blumkaffee,

    Could you please verify the fields in the order details? Have you tested this across various orders? Additionally, did you make any modifications to the checkout fields before?

    Thank you.

Viewing 1 replies (of 1 total)

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