Viewing 4 replies - 1 through 4 (of 4 total)
  • nlpro

    (@nlpro)

    Hi @soloant,

    Can you share the exact Solid Security plugin version being used?

    +++ To prevent any confusion, I’m not SolidWP +++

    Plugin Support chandelierrr

    (@shanedelierrr)

    Hi @soloant, glad you’re here!

    Can you tell us if you’re using the Pro version of the plugin? If so, try to refresh the license as that usually resolves that error, but if it persists, please reach out to us in our priority support channel from your SolidWP Member Panel.

    But if you’re using the Basic version, can you check if you have the GridPane plugin installed? If so, deactivating its “Disable WP Version” setting should help.

    Let us know how it goes.

    Thread Starter SoloAnt

    (@soloant)

    Hi @shanedelierrr disabling the “Disable WP Version” worked. Thank you for the suggestion.

    Another thing I tested is if I disable Solid Security and then clone from a blueprint and then activate Solid Security after the cloning is complete I can leave the “Disable WP Version” turned on.

    Hope this helps if others come across the same issue. I’ve noted these finding with their support team as well, hoping any conflicts can be resolved.

    Thanks again. 👍

    • This reply was modified 2 years ago by SoloAnt.
    Plugin Support chandelierrr

    (@shanedelierrr)

    @soloant glad to hear that works and even better that you found a workaround! Thanks for sharing it here.

    I’ll go ahead and mark this resolved and if you could, we’d love to get a kind review from you here.

    Feel free to reach out to us again if you need help! 

Viewing 4 replies - 1 through 4 (of 4 total)

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