Error en WooPayments

  • Resolved dagorweb

    (@dagorweb)


    4 months, 1 week ago

    Al entrar en el apartado de pagos, no se carga la página y muestra el siguiente error:

    TypeError: can’t access property “filter”, b.enabled_payment_method_ids is undefined

    gg@https://www.elpercheromoda.com/wp-content/plugins/woocommerce-payments/dist/index.js?ver=10.5.0:2:583981 Suspense Pe@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:179609 div div me@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:173916 div a_@https://www.elpercheromoda.com/wp-includes/js/dist/components.min.js?ver=0d72a218dfea8f6f442f:26:221287 c_@https://www.elpercheromoda.com/wp-includes/js/dist/components.min.js?ver=0d72a218dfea8f6f442f:26:221928 f_@https://www.elpercheromoda.com/wp-includes/js/dist/components.min.js?ver=0d72a218dfea8f6f442f:26:222273 w@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/admin-layout/index.js?ver=092d36684bd43b3c307d:1:1978 Pn@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:241069 O@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:143021 P@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:142529 a@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:136986 Dn<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:243722 rE/</<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=fa3e94d0ee35bea2f1f8:2:157201 nE/</<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=fa3e94d0ee35bea2f1f8:2:158280 Zd/</<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=fa3e94d0ee35bea2f1f8:2:155091 Zd/</<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=fa3e94d0ee35bea2f1f8:2:155091 eE/</<@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/data/index.js?ver=fa3e94d0ee35bea2f1f8:2:156316 Fn@https://www.elpercheromoda.com/wp-content/plugins/woocommerce/assets/client/admin/app/index.js?ver=9148cee3ef4f95268ffd:2:244451

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Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    4 months, 1 week ago

    Hi there!

    Thanks for sharing those details. I understand how concerning it is to see that JavaScript error when trying to access your transactions.

    The error you’re seeing, appears to be coming from the WooPayments plugin script. This can sometimes happen due to a caching issue, outdated plugin version, or a conflict with another plugin or theme.

    To assist you further, If your hosting has server-level caching, please clear it. Also, clear any caching plugin on your site. Then try accessing your transactions again in an incognito/private window.

    If that does not work, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter dagorweb

    (@dagorweb)

    4 months ago

    Hola, gracias por contestar.

    He desactivado todas las caches y desde una venta de incógnito sigue apareciendo el erroer.

    El enlace al “System Status Report” es el siguiente: https://gist.github.com/dagorweb-dgf/72454dd1e4c345e01aa8e4445e2ba864

    No existen errores fatales.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    4 months ago

    Hi there!

    Thank you for sharing the system status report. I’ve reviewed it, and everything appears to be fine there.

    Since the issue seems to be related to the WooPayments plugin, could you please create a ticket with the WooPayments support team here:
    https://ww.wp.xz.cn/support/plugin/woocommerce-payments/#new-topic-0

    When creating the ticket, please include a link to this thread so you won’t need to explain everything again. Once the ticket is created, we’ll be happy to assist further in resolving the issue.

    Plugin Support Kay U a11n

    (@kingsleyinfo)

    3 months, 4 weeks ago

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    If you have a few minutes, we’d love if you could leave us a review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/

Viewing 4 replies - 1 through 4 (of 4 total)

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