Error establishing a database connection

  • adminvisionaries633

    (@adminvisionaries633)


    5 years, 3 months ago

    We are experiencing shutdowns in our website showing: Error establishing a database connection.

    Since we built the website over a year ago we have not experienced this situation. We have tried to reboot the VPS and the website comes back up, we check the following day and it is down again.

    Could you please tell us what is causing it to happen and how to solve it?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 3 months ago

    Check the server’s MySQL error logs. If the database is crashing, you’ll likely find the cause there.

    Thread Starter adminvisionaries633

    (@adminvisionaries633)

    5 years, 3 months ago

    Please see below more details about the error:

    Warning: mysqli_query(): MySQL server has gone away in /home/admin/public_html?wp-includes?wp-db.php on line 2033

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    5 years, 3 months ago

    Yes. That says your MySQL server has crashed. The error is in the MySQL server logs. Probably in /var/log/mysql or /var/log/mariadb.

Viewing 3 replies - 1 through 3 (of 3 total)

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