Error Establishing Database Connection

  • angelmanning

    (@angelmanning)


    10 years, 3 months ago

    Hello,

    I am receiving the following error:

    Error establishing a database connection
    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at isomonlinedb.csntedivcsaw.us-west-2.rds.amazonaws.com. This could mean your host’s database server is down.

    Are you sure you have the correct username and password?
    Are you sure that you have typed the correct hostname?
    Are you sure that the database server is running?
    If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    I don’t know what this means, or what I am supposed to do. The former IT left and I have taken his place with little to no knowledge on how anything works.

Viewing 7 replies - 1 through 7 (of 7 total)
  • CPC Mike

    (@homergz)

    10 years, 3 months ago

    The most likely case is that your wp-config details are incorrect. More info here:

    http://codex.ww.wp.xz.cn/Common_WordPress_Errors#Error_Establishing_Database_Connection

    Thread Starter angelmanning

    (@angelmanning)

    10 years, 3 months ago

    I have read over this, but where do I go to find my Database Username and Password and all this stuff?

    Moderator t-p

    (@t-p)

    10 years, 3 months ago

    – The password is encrypted and stored in the database in the users table.
    – Username is also stored in the users table.

    CPC Mike

    (@homergz)

    10 years, 3 months ago

    You can find your username in your web hosting control panel as well as the database name. You would need to create a new password for the database and reflect the changes in your wp-config.

    If you have trouble finding the info then you will need to contact your web host for assistance.

    Thread Starter angelmanning

    (@angelmanning)

    10 years, 3 months ago

    Thank you for all the help. I do apologize, I do not know much about websites. As I said, I was given this position with little to knowledge. I thought wordpress was the host? If this is incorrect, would something like Amazon Console be my host?

    Thread Starter angelmanning

    (@angelmanning)

    10 years, 3 months ago

    It is also not a consistent message. It sometimes comes up, and other times it won’t.

    Moderator t-p

    (@t-p)

    10 years, 3 months ago

    It is also not a consistent message. It sometimes comes up, and other times it won’t.

    – If the error is intermittent then it’s your server. What’s happening is that the web server and/or the database server are gettign overloaded and the connection is droping out or is refused for a short time. That gives you the database error as the website can’t connect to the database. To fix this, you’ll need to talk to your hosting company as they are the only ones that can do anything about hardware issues like this.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Error Establishing Database Connection’ is closed to new replies.