Hi @guif, that’s not good. This is the first time I saw this issue. For me to help you better, I should be able to see the page. Could you share the direct URL to the page you’re having issues with? I’d like to check and see what we could do here.
Please do not share any credentials, this is for us to follow the WordPress Forum Guidelines.
Looking forward to helping you with this one.
Best
Abz
Thread Starter
guif
(@guif)
Hi,
I detect this problem on both pages:
https://www.xxxxxxx.com/wp-admin/admin.php?page=wc-admin
https://www.xxxxxxx.com/wp-admin/admin.php?page=wc-admin&path=/analytics/overview
Also I see this on Console:
TypeError: Cannot read properties of undefined (reading 'manage_woocommerce')
at currentUserCan (index.js?ver=7.0.1:2:137662)
at index.js?ver=7.0.1:2:370587
at Array.filter (<anonymous>)
at index.js?ver=7.0.1:2:370561
at ct (react-dom.min.js?ver=17.0.1:9:43430)
at os (react-dom.min.js?ver=17.0.1:9:111136)
at Ur (react-dom.min.js?ver=17.0.1:9:77643)
at Ir (react-dom.min.js?ver=17.0.1:9:77571)
at Dr (react-dom.min.js?ver=17.0.1:9:77434)
at Pr (react-dom.min.js?ver=17.0.1:9:74429)
and
TypeError: Cannot read properties of undefined (reading 'manage_woocommerce')
at currentUserCan (index.js?ver=7.0.1:2:137662)
at index.js?ver=7.0.1:2:370587
at Array.filter (<anonymous>)
at index.js?ver=7.0.1:2:370561
at ct (react-dom.min.js?ver=17.0.1:9:43430)
at os (react-dom.min.js?ver=17.0.1:9:111136)
at Ur (react-dom.min.js?ver=17.0.1:9:77643)
at Ir (react-dom.min.js?ver=17.0.1:9:77571)
at Dr (react-dom.min.js?ver=17.0.1:9:77434)
at Pr (react-dom.min.js?ver=17.0.1:9:74429)
Thanks
-
This reply was modified 3 years, 6 months ago by
guif.
Thread Starter
guif
(@guif)
maybe it’s possible to grant this permission on database?
Thread Starter
guif
(@guif)
I see this error inside fatal error logs under WooCommerce > Status > Logs
2022-10-18T10:46:42+00:00 CRITICAL Uncaught DivisionByZeroError: Division by zero in /var/www/html/nutricion-herbal.com/wp-includes/rest-api/endpoints/class-wp-rest-users-controller.php:348
Stack trace:
#0 /var/www/html/nutricion-herbal.com/wp-includes/rest-api/class-wp-rest-server.php(1143): WP_REST_Users_Controller->get_items()
#1 /var/www/html/nutricion-herbal.com/wp-includes/rest-api/class-wp-rest-server.php(990): WP_REST_Server->respond_to_request()
#2 /var/www/html/nutricion-herbal.com/wp-includes/rest-api/class-wp-rest-server.php(414): WP_REST_Server->dispatch()
#3 /var/www/html/nutricion-herbal.com/wp-includes/rest-api.php(394): WP_REST_Server->serve_request()
#4 /var/www/html/nutricion-herbal.com/wp-includes/class-wp-hook.php(307): rest_api_loaded()
#5 /var/www/html/nutricion-herbal.com/wp-includes/class-wp-hook.php(331): WP_Hook->apply_filters()
#6 /var/www/html/nutricion-herbal.com/wp-includes/plugin.php(524): WP_Hook->do_action()
#7 /var/www/html/nutricion-herbal.com/wp-includes/class-wp.php(398): do_action_ref_array()
#8 /var/www/html/nutricion-herbal.com/wp-includes/class-wp.php(770): WP->parse_request()
#9 /var/www/html/nutricion-herbal.com/wp-includes/functions.php(1330): WP->main()
#10 /var/www/html/nutricion-herbal.com/wp-blog-header.php(16): wp()
#11 /var/www/html/nutricion-herbal.com/index.php(17): require('...')
#12 {main}
thrown en /var/www/html/nutricion-herbal.com/wp-includes/rest-api/endpoints/class-wp-rest-users-controller.php en la línea 348
Thread Starter
guif
(@guif)
more tests.
same problem on all this scenarios:
– Disable all plugins and put Storefront
– Disable all plugins with Meks Quick Plugin Disabler and enable. After this enable Woocommerce
– Disable all plugins. After this enable Woocommerce
White page when try to access on Woocommerce (Home) and Analytics (and same error)
Thread Starter
guif
(@guif)
solved!!!
Removed this two lines on wp-config.php:
add_filter( 'rest_user_query', '__return_null' );
add_filter( 'rest_prepare_user', '__return_null' );
This two lines protect this endpoint: /wp-json/wp/v2/users
Hi @guif, sorry to hear about this and apologies for the delay, I’m back now. Good to know that you were able to figure this out. I’d definitely share this with the team, thanks for sharing.
I’d be closing this thread and please do not hesitate to bump a new thread on our way. This is for us to track down topics/issues efficiently and for us to follow the WordPress Forum Guidelines.
Best,
Abz
