Error executing “ListEmailIdentities”

  • Resolved rainbowpark

    (@rainbowpark)


    3 years, 10 months ago

    i get this error when i install amazon ses. please help me. thank you!

    Error executing “ListEmailIdentities” on “https://email.us-east-1.amazonaws.com/v2/email/identities”; AWS HTTP error: Client error: GET https://email.us-east-1.amazonaws.com/v2/email/identities resulted in a 403 Forbidden response: {“message”:”The security token included in the request is invalid.”} UnrecognizedClientException (client): The security token included in the request is invalid. – {“message”:”The security token included in the request is invalid.”}

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  • Plugin Support Darshana

    (@darshanaw)

    3 years, 10 months ago

    Hi @rainbowpark,

    Thanks for reaching out!

    First of all, please check whether your Access Key ID and Secret Access Key values are correct (make sure that you have copied them without extra spaces).

    If your keys are correct and if you’re out of sandbox mode, most probably it should be a permissions issue.

    When creating your AWS IAM user, you need to allow full access to that user. Could you please follow this step again and that should resolve your issue.

    If you experience any issues further, please create a support ticket.

    I hope this helps. Thanks!

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