Error Export Contact Booking

  • Resolved estellejb

    (@estellejb)


    1 year, 6 months ago

    Hello,

    In the booking page, I select all the people who have booked and when I want to export all the people, I get a wordpress error “There has been a critical error on this site.”

    What should I do?

    Thanks for your answer

Viewing 4 replies - 1 through 4 (of 4 total)
  • eventprimesupport

    (@eventprimesupport)

    1 year, 6 months ago

    Thank you for bringing this to our attention.

    After testing the export functionality on our end, we found it to be working as expected. The issue may stem from a conflict within your local environment.

    To help resolve this, please:

    • Deactivate Other Plugins: Temporarily disable any additional plugins and try exporting again.
    • Enable Debug Mode: If the issue persists, enable WordPress debug mode and check the debug.log file in the /wp-
      content/ folder.
    • Share Debug Log: Send us the debug log to assist further.

    Awaiting your response.

    opsdev

    (@opsdev)

    1 year, 6 months ago

    When trying to activate the (EventPrime Events Import Export) addon plugin, “Plugin could not be activated because it triggered a fatal error.”

    eventprimesupport

    (@eventprimesupport)

    1 year, 6 months ago

    Thanks for reaching out to us.

    To assist you further could you please share the screenshot of the error?

    opsdev

    (@opsdev)

    1 year, 6 months ago

    in the installed plugin – when you click activate.

Viewing 4 replies - 1 through 4 (of 4 total)

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