Error Fatal

  • Resolved sebastianrr

    (@sebastianrr)


    2 years, 9 months ago

    Hello, the following error appears on my website:
    Fatal error: Declaration of Automattic\WooCommerce\Vendor\League\Container\Container::get($id, bool $new = false) must be compatible with Automattic\WooCommerce\Vendor\Psr\Container\ContainerInterface::get(string $id) in /home/montsach/public_html/gourmetfoods.mx/mex/wp-content/plugins/woocommerce/lib/packages/League/Container/Container.php on line 15

    The site is being set up on a new domain and through a backup of the site, it proves that it is working perfectly, I really do not know what it could be since I have tried everything. I hope you can help me

    The page I need help with: [log in to see the link]

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  • anastas10s

    (@anastas10s)

    2 years, 9 months ago

    Hi there @sebastianrr 👋

    Thank you for contacting Woo support!

    The site is being set up on a new domain and through a backup of the site, it proves that it is working perfectly, I really do not know what it could be since I have tried everything.

    Thank you for your patience! We are experiencing an unusually high volume of support requests at the moment, and that has affected our response times.

    From what I gather, you are migrating the site from http://www.gourmetfoods.mx → http://www.gourmetfoods.mx/mex/ and, upon doing so, the fatal error appears. Correct?

    Just to be sure, how are you doing the migration currently? Via a plugin, following the steps in a guide, perhaps, or otherwise?

    Feel free to try out Jetpack VaultPress Backup (directly linked here), for backing up your site and using that backup to migrate the data to your new domain. There is a 14-day trial period currently, so it would be at no cost.

    To help you further, I’d like to understand more about your setup.

    Could you please send me a copy of your site’s System Status? You can find it via WooCommerce > Status. Select Get system report and then Copy for support.

    Once you’ve done that, you can paste it here or into our http://Quickforget.com service and send that secret link here.

    Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

    If so, please select View and copy and paste them into your reply here.

    We await your response to better assist you.

Viewing 1 replies (of 1 total)

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