error forbidden when running test

  • Resolved geckogirl

    (@geckogirl)


    9 years ago

    I have just had an SSL installed on my domain and from the ssl2buy.com/wiki/why-no-padlock checker see there are some unsecure items. I installed your plugin but no matter which HTTPS detection setting I use I always get an “Error – Forbidden” error so I cannot progress to the next stage of trying to fix any of the unsecure items. my domain is pay.hotguidebelize.com – any suggestions?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author webaware

    (@webaware)

    9 years ago

    G’day geckogirl,

    Your website seems to be working OK, it is loading everything with HTTPS. However, it’s loading this image from a website with an invalid certificate:

    https://hotguidebelize.com/pay/wp-content/uploads/2017/04/background-web-image.png

    Either that site needs to fix its certificate problem, or you should load that image onto your site and serve it from there.

    cheers,
    Ross

    jcdavid

    (@jcdavid)

    9 years ago

    The certificate is issued on a single sub-domain only (pay.hotguidebelize.com) and its working correctly.

    comodo dv ssl

    When access your root domain hotguidebelize.com, getting warning message “NET::ERR_CERT_COMMON_NAME_INVALID”.

    SSL certificate common name mismatch error

    I think that your domain pointed to shared IP addresses and one of hosting company customer has installed SSL certificate on shared host.

    As well, I would like to suggest you to install wildcard SSL certificate that can secure your root domain and its all sub-domains. Your certificate provider (SSL2BUY) offers lowest price $38 wildcard certificate

    • This reply was modified 9 years ago by jcdavid.
    • This reply was modified 9 years ago by jcdavid.
    • This reply was modified 9 years ago by jcdavid.
Viewing 2 replies - 1 through 2 (of 2 total)

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  • 2 replies
  • 3 participants
  • Last reply from: jcdavid
  • Last activity: 9 years ago
  • Status: resolved