Error generated by release 7.5.1

  • Resolved jackrus60

    (@jackrus60)


    1 week, 5 days ago

    My site just updated with the latest release (7.5.1) and it generates the following critical error. I disabled the plugin and site is back up.

    [18-May-2026 21:44:29 UTC] PHP Fatal error: Uncaught Error: Failed opening required ‘/home/xxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/freemius/start.php‘ (include_path=’/home/xxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/archive_tar:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/console_getopt:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/pear-core-minimal/src:/home/xxxxxxxxxx/public_html/wp-content/plugins/backwpup/vendor/pear/pear_exception:.:/opt/cpanel/ea-php82/root/usr/share/pear’) in /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php:31
    Stack trace: 0 /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php(61): su_fs() 1 /home/xxxxxxxxxx/public_html/wp-settings.php(560): include_once(‘/home/xxxxxxxxxx/…’) 2 /home/xxxxxxxxxx/public_html/wp-config.php(89): require_once(‘/home/xxxxxxxxxx/…’) 3 /home/xxxxxxxxxx/public_html/wp-load.php(50): require_once(‘/home/xxxxxxxxxx/…’) 4 /home/xxxxxxxxxx/public_html/wp-blog-header.php(13): require_once(‘/home/xxxxxxxxxx/…’) 5 /home/xxxxxxxxxx/public_html/index.php(17): require(‘/home/xxxxxxxx/…’) 6 {main}

    thrown in /home/xxxxxxxxxx/public_html/wp-content/plugins/shortcodes-ultimate/shortcodes-ultimate.php on line 31

Viewing 15 replies - 1 through 15 (of 42 total)
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  • rbarron

    (@rbarron)

    1 week, 5 days ago

    Same issue, resolves when disabling the plugin.

    syzygist

    (@syzygist)

    1 week, 5 days ago

    Same issue, resolved upon renaming the plugin folder via FTP, attempted re-activation blocked due to fatal error. Rolled back to 7.5.0, all good.

    nlbailey

    (@nlbailey)

    1 week, 5 days ago

    Same here. Just downgraded to 7.5.0 and am back up and running. Looks like line 31 has to do with the Freemius SDK update that the update includes.

    akubrin

    (@akubrin)

    1 week, 5 days ago

    Same error here. @rbarron, deactivating the error brings the site back up, but any shortcodes installed using this plugin won’t work.

    We wait for the vendor to fix this?

    akubrin

    (@akubrin)

    1 week, 5 days ago

    @nlbailey How do you downgrade?

    nlbailey

    (@nlbailey)

    1 week, 5 days ago

    @akubrin go to the main plugin page on ww.wp.xz.cn for the plugin and in the right sidebar click ‘Advanced View’. At the very bottom you can change to any version number and download it. 7.5.0 works fine.

    • This reply was modified 1 week, 5 days ago by nlbailey.
    Bob

    (@bobf000)

    1 week, 5 days ago

    As above. White screen of death. Solved by downgrading to 7.5.0.

    akubrin

    (@akubrin)

    1 week, 5 days ago

    @nlbailey yep, just discovered that. Downgraded, everything working fine now. Thanks.

    mgearh

    (@mgearh)

    1 week, 5 days ago

    same here

    lmsm76

    (@lmsm76)

    1 week, 5 days ago

    Exactly the same. Just downgraded and it works fine. Let’s wait for the correction.

    mperry8304

    (@mperry8304)

    1 week, 5 days ago

    Same here. Site and admin area crashed. FTP’d in and renamed shortcode ultimate file folder and it’s all back.

    QuestionBoy

    (@questionboy)

    1 week, 5 days ago

    Same error here.

    What is even worse is the “recovery mode” didn’t work with this error leaving it impossible to get into a site.

    susantau

    (@susantau)

    1 week, 5 days ago

    Same. White screen of death. I just restored to a backup prior to the 7.5.1 update and all is fine again.

    • This reply was modified 1 week, 5 days ago by susantau.
    lagartijacreative

    (@lagartijacreative)

    1 week, 5 days ago

    Nevermind, it started working again. Seems like it just needed more time to reset itself.

    …………………………..

    I downgraded to 7.5.0, and my site it back up, but now shortcodes aren’t working on most of my pages. @nlbailey I followed your downgrade instruction — any tips on why some shortcodes aren’t working?

    • This reply was modified 1 week, 5 days ago by lagartijacreative. Reason: it's working now
    nlbailey

    (@nlbailey)

    1 week, 5 days ago

    @lagartijacreative once you downgrade, everything should work just as before the upgrade happened. Double check the plugin is activated? You should also check your debug logs to verify if any issues are showing there.

Viewing 15 replies - 1 through 15 (of 42 total)
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