Thread Starter
Jan
(@jannetto96)
If you need login details to help me I am at your disposal. Because is really urgent for us. Thank you!
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
If you are using the default import/export option through WooCommerce here:
https://docs.woocommerce.com/document/product-csv-importer-exporter/
Then the following image rules apply:
* Images need to be pre-uploaded or available online to import to your store.
* External URLs are supported and imported into the Media Library if used.
* You can define the filename if the image already exists in the Media Library.
Also, it looks like you have multiple images designated in images column of the CSV like so:
https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5-1.jpg | https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5..jpg | https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5-1-1.jpg | https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5.-1.jpg
And I even see issues with the format (example: the first image link ends with ..jpg and should be .jpg, etc.) – You need to make sure the image source links are all correct.
The fixed version of the image import should look like this:
https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5-1.jpg, https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5.jpg, https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5-1-1.jpg, https://www.maticshop.it/benvenuto/wp-content/uploads/2017/03/Notebook-HP-EliteBook-8440p-Core-I5.-1.jpg
Using , by default to separate the image sources.
Try that, then let us know if that works. 🙂
Thread Starter
Jan
(@jannetto96)
Hi! @dynamiczach,
seems like something that takes time. I mean the solution is also in my opinion, but doing it on 500 products seems like a waste of time … I mean I’ll finish in 1 month. Isn’t there a faster way? At the bottom of my old site, the images are visible so I imagined that there would be no problem. I think it was the export problem that created these format errors …
However, if there is no faster solution I will do so and update you. Thanks so much
Zach W
(@dynamiczach)
Automattic Happiness Engineer
Howdy!
I’m not aware of a faster solution, but you should be able to search through the CSV to help quickly catch any formatting errors (ex: ..jpg), and you should be able to do a “find/replace” for any | formatting to change it to ,, which will also save time over doing it manually.
Thread Starter
Jan
(@jannetto96)
Hi @dynamiczach,
Thank you very much! 🙂