error getting tracking code

  • Resolved LandingNet

    (@landingnet)


    5 years, 9 months ago

    Hi,

    I have just had an item dispatched from aliexpress and when I click on the link in the woocommerce order to get the tracking code it opens up aliexpress and then comes up with the error “Can not sync order, require Dropshipping and Fulfillment for AliExpress and WooCommerce plugin version 1.0.3” but I have that versiion of the plugin.

    My wordpress and all it’s plugins are on the latest versions.

Viewing 3 replies - 1 through 3 (of 3 total)
  • kimvt1991

    (@kimvt1991)

    5 years, 9 months ago

    Hi,
    Do you use authentication method to connect your extension and your store? Which version of the chrome extension are you using?

    Thread Starter LandingNet

    (@landingnet)

    5 years, 9 months ago

    Hi,

    I am using version 1.0.2.1 of the extension se the authentication method and I can import products from ali into my wordpress store and I can push order from wordpress to Ali it is just when I try to get the tracking number that I get an error.

    kimvt1991

    (@kimvt1991)

    5 years, 9 months ago

    Thank you. I figure it out.
    The issue occurs when you click button get tracking number on Edit order page, not on Orders list.
    I will release new update to fix it.
    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)

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