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Hi,

Thanks for getting in touch.

If you transfer data between sites then please use migrate package. please read article at https://plugins.vjinfotech.com/wordpress-import-export/documentation/how-to-transfer-data-between-sites/

IF still not working then please mail me on [email protected] with your issue with details. i will provide solution in minimum time.

let me know if you still have any questions.

Thanks and have a nice day