Error in checkout: Cannot destructure property ‘future_subscriptions’

  • Resolved stelter

    (@stelter)


    9 months, 2 weeks ago

    After recent updates users get an error in checkout after registering for an event.

    Ups!
    Unexpected error in: woocommerce/checkout-order-summary-block
    Fehler: Cannot destructure property ‘future_subscriptions’ of ‘r’ as it is undefined.

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    • This topic was modified 9 months, 2 weeks ago by stelter.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support sebastianrybacki

    (@sebastianrybacki)

    9 months, 1 week ago

    Hello,

    Thank you for reaching out to us.

    The error message you’re seeing:

    Cannot destructure property ‘future_subscriptions’ of ‘r’ as it is undefined.

    is indeed unusual — especially as it appears after registering for an event, which isn’t a standard WooCommerce flow. To help us better understand the issue, could you please let us know exactly when and where this error shows up? A short screen recording (e.g., via Loom) would be incredibly helpful.

    Additionally, could you please test the plugin with an earlier version — specifically 1.6.4 — and let us know if the issue persists? You can download that version here:
    https://ww.wp.xz.cn/plugins/flexible-subscriptions/advanced/
    (scroll to the Previous Versions section at the bottom of the page, select 1.6.4, and click Download)

    We suspect that the issue might also occur with version 1.6.4, possibly due to recent changes in WooCommerce itself — but confirming that would help us pinpoint the root cause more accurately.

    Looking forward to your reply.

    Kind regards,

    Thread Starter stelter

    (@stelter)

    9 months, 1 week ago

    event page > modal for attendee registration > checkout with error
    event page > modal for attendee registration > cart > checkout without error
    event page > modal for attendee registration > checkout with error > cart > checkout without error

    the error occurs in 1.6.4 too

    for frontend testing you can use
    https://b42okh-staging.myrdbx.io/kasse/
    user: rb
    Passwort: shortpig

    Plugin Support sebastianrybacki

    (@sebastianrybacki)

    9 months, 1 week ago

    Hello,

    Thank you very much for your message and for providing the additional details — they’re extremely helpful.

    I’ve passed all the information you shared, including the testing results and access credentials, to the developer responsible for the plugin. We’re currently investigating the issue, and I kindly ask for a bit of patience while we work on it.

    I’ll get back to you as soon as I receive an update or a potential fix.

    Kind regards,

    Plugin Support sebastianrybacki

    (@sebastianrybacki)

    9 months, 1 week ago

    Hello,

    Thank you once again for your patience while we investigated the issue.

    We’ve just released an update to the Flexible Subscriptions plugin (version 1.6.8), which includes a fix for the error you reported.

    We kindly encourage you to update the plugin to the latest version and check if the issue has been resolved on your end.

    Kind regards,

    Thread Starter stelter

    (@stelter)

    9 months ago

    Thanks, it seems to be working again.

    Plugin Support sebastianrybacki

    (@sebastianrybacki)

    9 months ago

    Hello,

    Thank you for the confirmation.

    Since everything seems to be working fine now, I’m marking this thread as resolved.
    Please don’t hesitate to open a new one if you run into any issues while using our plugin.

    Have a fantastic day!

Viewing 6 replies - 1 through 6 (of 6 total)

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