Error in core Woocommerce plugin

  • Resolved sramselaar

    (@sramselaar)


    2 years, 7 months ago

    Because I could not go into my website anymore of errors. I deactivates some plugins that where in the errors. Learnpress, Kirki, Woocommerce and Woocommerce payments.

    Then I could go in my dashboard again and I saw that there was an update for Learnpress so I updated. Then I activated Learnpress an Kirki again, but when I wanted to activate Woocommerce the following error apeared:

    Warning: Undefined array key “comment” in /var/www/clients/client1/web1/web/wp-content/plugins/woocommerce/src/Internal/Admin/Translations.php on line 84

    Warning: Trying to access array offset on value of type null in /var/www/clients/client1/web1/web/wp-content/plugins/woocommerce/src/Internal/Admin/Translations.php on line 84

    Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /var/www/clients/client1/web1/web/wp-content/plugins/woocommerce/src/Internal/Admin/Translations.php on line 88

    Deprecated: strpos(): Passing null to parameter #1 ($haystack) of type string is deprecated in /var/www/clients/client1/web1/web/wp-content/plugins/woocommerce/src/Internal/Admin/Translations.php on line 89

    What do I have to do to get Woocommerce working again?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Shameem – a11n

    (@shameemreza)

    2 years, 7 months ago

    Hi @sramselaar

    The errors you’re seeing are related to PHP – the programming language that powers WordPress and WooCommerce. It looks like there may be some compatibility issues with the current version of PHP that your server is using and the WooCommerce plugin.

    Here’s what I recommend you do:

    1. Contact your hosting provider and ask them to update PHP on your server to PHP 7.4 or 8.2.1.
    2. Make sure all your WordPress plugins and themes are updated to their latest versions. This includes WooCommerce and any WooCommerce extensions you might be using.
    3. Once your PHP version has been updated and all your plugins and themes are up to date, try to reactivate WooCommerce.

    If you continue to experience issues after following these steps, please get back to us with the following:

    • System Status Report: Navigate to WooCommerce → Status. Select Get system report and then Download for Support.
    • Fatal Error log: Share a copy of any fatal error log found under WooCommerce → Status → Logs.

    You could copy and paste your reply or share it via https://pastebin.com/ and send the link here. This will help us investigate further and provide you with a more accurate solution.

    Let us know how that goes. Looking forward to helping you.

    Thread Starter sramselaar

    (@sramselaar)

    2 years, 7 months ago

    Thank you for your reply. Setting to php 7.4 worked. But why only php 7.4 or 8.2.1 and nothing in between?

    Plugin Support Shameem – a11n

    (@shameemreza)

    2 years, 6 months ago

    Hi @sramselaar

    I’m glad to hear that updating to PHP 7.4 resolved your issue.

    The reason we recommend PHP 7.4 to 8.2.1 is because these versions are the most stable and secure, and they are fully compatible with the latest version of WooCommerce.

    Other versions may not have the same level of compatibility and could potentially introduce errors or security vulnerabilities.

    Detailed information can be found here: https://woo.com/document/server-requirements/

    I hope this clarifies your concern. If you have any other questions, feel free to ask.

Viewing 3 replies - 1 through 3 (of 3 total)

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