• Resolved cgdauphine

    (@cgdauphine)


    The very first digit on the file installer.php seams to be a space (or non visible digit). Impossible to launch the installation without removing this first digit.

    Don’t know how to join the file, but here a copy for the 15 first lines

    <?php
    /* ------------------------------ NOTICE ---------------------------------- If you're seeing this text when browsing to the installer, it means your
    web server is not set up properly. Please contact your host and ask them to enable "PHP" processing on your
    account.
    ----------------------------- NOTICE --------------------------------- */
    namespace {
    use Duplicator\Libs\DupArchive\DupArchiveExpandBasicEngine;
    $disabled_dirs = array(
    'backups-dup-lite',
    'wp-snapshots'
    );

    Strange, the very first digit in the copy/past seams to be the <, but in the real file, the < character in in position 2. It’s sure and certain

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @cgdauphine ,

    Thanks for reaching out to Duplicator support.

    We have encountered some cases where the installer.php file is created with wrong encoding that would cause this issue.

    Could you please make sure that the installer.php encoding and is ANSI?

    I’m looking forward to your reply.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    Hi @cgdauphine ,

    I’m closing this ticket for inactivity. Please don’t hesitate to contact us in a new ticket if you need any help with Duplicator.

    Thanks! 

Viewing 2 replies - 1 through 2 (of 2 total)

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