Error in Footer

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 9 months ago

    Hi:

    hmmm….are you using a multi-lingual plugin like polylang or wpml on this page?

    Thanks.

    Thread Starter idreaminfotech

    (@idreaminfotech)

    7 years, 9 months ago

    Hi,

    No I am not using any of above plugins.

    I am using OceanWP theme.

    Below are Plugins installed:
    Awesome Support
    Caldera Forms
    Elementor
    NavMenu Addon for Elementor
    User Registration
    Ocean Extra

    Regards,
    Vishal

    Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 9 months ago

    Hi:

    And just to confirm – this is happening on Awesome Support V 5.7.1?

    Thanks.

    Thread Starter idreaminfotech

    (@idreaminfotech)

    7 years, 9 months ago

    Hello,

    I have latest Version 5.7.1.

    Regards,
    Vishal

    Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 9 months ago

    Hi:

    We recently applied a fix for a similar issue related to polylang. I’m wondering if that might help in this case. Can you please download a pre-release copy of 5.8 here: https://awesome-support-public-files.s3.amazonaws.com/awesome-support-V5-8-0-RC07.zip

    Unzip the files and upload them to your wordpress server, overwriting the existing files in the awesome-support folder. Lets see if that fixes the issue for you.

    Thanks.

    Plugin Author awesomesupport

    (@awesomesupport)

    7 years, 8 months ago

    Hi:

    Its been a while with no additional activity on this ticket so we’re going to move it to closed. If you need help with anything else please feel free to start a new thread and we’ll get on it as soon as possible.

    Thanks very much for using Awesome Support.

    Thread Starter idreaminfotech

    (@idreaminfotech)

    7 years, 8 months ago

    Hello,

    Thanks for the new update.

    Now there is no error in my footer.

    Cheers

    Regards,
    Vishal

Viewing 7 replies - 1 through 7 (of 7 total)

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