• Resolved jleboff

    (@jleboff)


    I am using a Mailchimp newsletter sign-up form on my website: http://www.stempilot.com (bottom of page). When I submit an accurate/valid email address and all required fields, I get the following message: “Please provide a valid email address.Please fill in the required fields.” — instead, the success message should be displayed. I am also not receiving an email letting me know that someone has successfully signed up. Can you help? Thanks!

    https://ww.wp.xz.cn/plugins/mailchimp-for-wp/

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Lap

    (@lapzor)

    I think the problem is that the name of the email field is changed to name=”Join Our Mailing List”.

    Please delete the field in the form editor and add it again so the correct name will be set for you.

    Thread Starter jleboff

    (@jleboff)

    That did the trick. Thanks!

    Plugin Author Danny van Kooten

    (@dvankooten)

    Awesome, glad that worked Jleboff!

    PS. Should you have a quick minute to spare, a plugin review here on ww.wp.xz.cn would make us quite happy. 🙂

    Thread Starter jleboff

    (@jleboff)

    WIll do.

    Additionally, I have been receiving emails from WordPress alerting me to new user registrations on the site — the emails include the following (I removed the actual username/email here to protect privacy):
    New user registration on your site STEMPilot:
    Username: XXX
    Email: XXXX

    Are these registrations coming from the MailChimp form? There is no field for ‘Username’ in the MailChimp form, but I am not sure where else they would be generated from.

    Thanks!

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello Will,

    These emails are sent when new user sign-up on your website so it would not be our plugin that is generating those emails.

    Thread Starter jleboff

    (@jleboff)

    That is odd, as I have no other forms on the website that include a ‘Username’ field, and the emails are inconsistent with the alerts.

    Is there a way to set up an email notification when someone signs up via the MailChimp form?

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Please do check your “Users” page in WordPress to avoid any security issue of users signing up on your site.

    “Email Notification” is part of our premium plugin.

Viewing 7 replies - 1 through 7 (of 7 total)

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