• Resolved Sushismita Ghosh

    (@sushismita)


    I deactivated Master Addons and the site is working fine now, but that’s just a temporary fix. I’ve built many parts of the site using Master Addons, so I need a way to recover or retain all that work.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Liton Arefin

    (@litonice13)

    Hi @sushismita,
    We couldn’t find any issues on our end, we need your assistance badly. It will help thousands of people as well.
    Can you please contact us directly from our website menu “Help>Contact Us”?
    We really need someone’s help so we can check the issue and fix it immediately.
    Don’t worry, everything will be fine.
    Looking forward to your response.

    Thanks

    exactly the same issue here, this is the error:

    #4 /wp-content/plugins/master-addons/inc/modules/mega-menu/inc/walker-nav-menu.php(317): Walker_Nav_Menu->__construct()
    #5 /wp-content/plugins/master-addons/inc/modules/mega-menu/inc/walker-nav-menu.php(327): MasterAddons\Modules\MegaMenu\JLTMA_Megamenu_Nav_Walker::get_instance()

    Aqui também tive o mesmo problema. Travou tudo !

    Thread Starter Sushismita Ghosh

    (@sushismita)

    Hello @litonice13, I’ve already sent a message through the contact form. I received an email from [email protected] via us-west-1.amazonses.com asking for my FTP credentials. Could you please confirm if it’s safe to share this information?

    Plugin Author Liton Arefin

    (@litonice13)

    Hi @sushismita,
    Yes, everyone is 100% safe with us. I’ve replied to the ticket.
    We’re still looking for someone step forward to help us.
    We couldn’t produce the issue on our end, that’s the reason we need to test on affected site.
    Not sure either it’s conflicting with other plugin or something else.
    We really need to find out and push update asap.

    Thanks

    We also deactivated the plugin because it is now causing a fatal error on our site, causing us not even to be able to log in to the site. Had to log in from our server dashboard.

    Plugin Author Liton Arefin

    (@litonice13)

    Hi @start25 @sushismita @ferllon @richard-b ,
    We’ve pushed update and the issue has been fixed.
    Please update Master Addons plugin.

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

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