Error in SIte Kit by Google Plugin

  • Resolved Roman

    (@romankhan12)


    1 year, 4 months ago

    HI, I’m getting error in Site Kit by Google Plugin. Yesterday it is working fine, today i login to wordpress and it popus an alert with this message.

    Cannot read properties of null (reading 'triggerTourForView')
    in FeatureTours
    in RestoreSnapshots
    in ErrorHandler
    in ThemeProvider
    in StrictMode
    in Root`</code></pre>



<p>I tried to: </p>



<ol>
<li>Refresh the page</li>



<li>Logout and login again</li>



<li>Deactivating the plugin and re-active it. </li>
</ol>



<p>the error is same </p>



<pre class="wp-block-code"><code><br>    An error occurred while running 'mapSelect': Cannot read properties of null (reading 'isAuthenticated')<br />The error may be correlated with this previous error:<br />TypeError: Cannot read properties of null (reading 'isAuthenticated')<br />    at Object.current (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-main-dashboard-4da8f8cf7c833e75c20b.js:46:27107)<br />    at e (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:198246)<br />    at https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:198361<br />    at Ii (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:741319)<br />    at Ji (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:741422)<br />    at Sj (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:759366)<br />    at t.unstable_runWithPriority (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:778688)<br />    at Br (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:703146)<br />    at Jj (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:755838)<br />    at wa (https://example.com/wp-content/plugins/google-site-kit/dist/assets/js/googlesitekit-vendor-0e5fcb2614a2df8b4141.js:7:751992)<br /><br />Original stack trace:<br /><br />    in PermissionsModal<br />    in ErrorHandler<br />    in ThemeProvider<br />    in StrictMode<br />    in Root
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    Hi @romankhan12, thanks for reaching out. So we can determine more on this, please share the following:

    1. Your Site Health information. You can use this form to share privately if preferred.
    2. Do you see this error consistently on the Site Kit dashboard, or was this a one time occurrence?
    3. Any browser console errors on the same screen where this error appears.

    Please also note that from a previous report of this, the cause was related to a host issue with Hostinger. I’d recommend also checking this with your hosting provider as this may be due to the same issue reported previously.

    You can also try following our troubleshooting steps here which will help to highlight a conflict with another plugin or theme if there is one causing this for you.

    Let me know if you have any questions with the above.

    Thread Starter Roman

    (@romankhan12)

    1 year, 4 months ago

    Sorry for late reply.

    1. I have shared info via Google Form.
    2. Such error comes first time, no such error comes before, specifically in this plugin atleast.
    3. At the time of error no console message.

    I just deleted and reinstalled the plugin, leaving it as it still shows an error. But today, it is working fine. I’m wondering how this error occurred and how it resolved automatically.

    Thanks for your support.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 4 months ago

    @romankhan12 Thanks for the information and glad to hear you are no longer seeing the issue. Please do let us know if you encounter issues again in the future and we will be happy to help with these.

Viewing 3 replies - 1 through 3 (of 3 total)

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