Hi @terrasleep
We understand you’re having trouble with the SEO data optimization feature of the Yoast plugin. I imagine this can be frustrating. Let’s get to the bottom of it!
To troubleshoot this issue, we need you to perform the following.
1. Install & activate the Yoast Test Helper plugin — https://ww.wp.xz.cn/plugins/yoast-test-helper/
2. Go to your WordPress admin dashboard > Tools (sidebar) > Yoast Test
Locate the Yoast SEO section and select the “Reset indexable tables & migrations” button
3. After resetting, go to the WordPress admin dashboard > SEO (sidebar) > Tools section and click the “Start SEO data optimization” button
Does it resolve the issue? If not, can you please check on your browser’s console to see if there are any Javascript errors? You may follow the steps here: https://yoast.com/help/how-to-find-javascript-errors-with-your-browsers-console/. If you found errors, send us a screenshot.
Looking forward to your response.
Thanks for fast response!
I followed your instructions, step by step.
Still the same problem.
Also any Javascript errors.
Thanks for help!
@terrasleep Thanks for your reply. If using the Yoast Test Helper plugin and resetting the indexables does not resolve the error, we would next recommend performing a conflict check to see whether another plugin or theme is interfering with the Yoast SEO plugin.
The fastest way to do this is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Nineteen. Test this on your development or staging site, if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin allows you to run a conflict check without affecting normal visitors to your site.
If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts.
Hi!
I installed recommanded plugin. See what I get:
The site health check shows critical information about your WordPress configuration and items that require your attention.
Critical issue
Your site can not connect to my.yoast.com
You can not activate your premium plugin(s) and receive updates. A common cause for not being able to connect is an out-of-date version of cURL,
software used to connect to other servers. However, your cURL version seems fine. Please talk to your host and, if needed, the Yoast support team to figure out what is broken. Read more about cURL in our knowledge base(Opens in a new browser tab).
It looks like you are running the Yoast SEO Premium. In this case, we recommend you please send us an email directly at [email protected] email address from the email address you have used to purchase so that we can investigate the directly on your site.
OK, thanks!
I will send a mail.
Kind regards
