• Resolved mateobetancurb

    (@mateobetancurb)


    This is my debug code: BMI-adIIClB7-12290

    My log file:
    [STEP] [2023-12-14 15:06:53] Initializing restore process
    [STEP] [2023-12-14 15:06:54] Looking for PHP CLI executable file.
    [INFO] [2023-12-14 15:06:55] PHP CLI Filename: php
    [INFO] [2023-12-14 15:06:55] PHP CLI Version: 7.4.33 (cli)
    [INFO] [2023-12-14 15:06:55] PHP CLI Memory limit: 512M/512M
    [INFO] [2023-12-14 15:06:55] PHP CLI Execution limit: 0/0
    [SUCCESS] [2023-12-14 15:06:55] We properly detected PHP CLI executable file.
    [INFO] [2023-12-14 15:06:55] [CLI] Downloading via PHP CLI
    [INFO] [2023-12-14 15:06:55] [CLI] Backup & Migration version: 1.3.9
    [INFO] [2023-12-14 15:06:55] [CLI] Creating lock file
    [STEP] [2023-12-14 15:06:55] [CLI] Initializing download process
    [SUCCESS] [2023-12-14 15:06:55] [CLI] Downloading initialized
    [STEP] [2023-12-14 15:06:55] [CLI] Downloading remote file…
    [INFO] [2023-12-14 15:06:55] [CLI] Used URL: *.zip&t=1702565755369
    [INFO] [2023-12-14 15:06:55] [CLI] Unlocking migration
    [INFO] [2023-12-14 15:06:55] [CLI] Removing downloaded file
    [ERROR] [2023-12-14 15:06:55] [CLI] Download error
    [ERROR] [2023-12-14 15:06:55] [CLI] Error: Could not resolve host: pol-colombia.local
    [END-CODE] [2023-12-14 15:06:55] [CLI] #002 [DOWNLOAD GENERATED] File downloaded on (server time): 2023-12-14 15:07:04
    [DOWNLOAD GENERATED] Last update (seconds): 11 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2023-12-14 15:06:53

    could you help me with this migration error?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @mateobetancurb ,

    When you paste the debug code, there is no need to paste the log as well. It is better to keep that information secure.

    Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @mateobetancurb, we haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Error in the migration’ is closed to new replies.