Error in widget

  • Resolved laltu6297

    (@laltu6297)


    1 year, 2 months ago

    Cannot read properties of undefined (reading 'metricValues') in UserDimensionsPieChart in div in Cell in div in Row in div in Grid in div in div in ForwardRef in WithWidgetSlug in DashboardAllTrafficWidgetGA4 in WhenAnalytics4Active(DashboardAllTrafficWidgetGA4) in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Thanks for reporting this @laltu6297. We are aware of this issue that has impacted some users after updating to Site Kit 1.149.0, whereby some Google Analytics data is not available in the plugin dashboard. We are currently investigating and we’ll have an update shortly. Google Analytics data is still being collected for your site and no action is required from your side. You can still view the same reports typically displayed in the Site Kit dashboard from analytics.google.com. If you wish to view Google Analytics data within the Site Kit dashboard, you can revert to Site Kit 1.148.0 however we do expect to have a fix out shortly, so this isn’t recommended. 

    We’ll update you once we have an update on this, while also posting updates on a sticky post here in the forums.

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Thanks for your patience on this @laltu6297. We have now released a fix for this which should clear the error you are seeing in the Analytics widget on your dashboard. Please update to the latest version of Site Kit (1.149.1), at which point functionality should be restored. 

    Feel free to confirm a fix here after testing out the latest version, and you know where to find us should you encounter any further issues or if you have any Site Kit queries. Thank you.

    Plugin Support James Osborne

    (@jamesosborne)

    1 year, 2 months ago

    Given we didn’t hear back from you I’ll go ahead and close this support topic @laltu6297. Be sure to get in touch if you encounter any further issues, and thanks again for reporting this and your patience.

Viewing 3 replies - 1 through 3 (of 3 total)

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