Error in Widget: how your audience is growing

  • Resolved Sazzad

    (@sazzadmahmud)


    1 year, 1 month ago

    Error in Widget: An error prevented this Widget from being displayed properly. 

    `Cannot read properties of undefined (reading ‘metricValues’)</p> <pre class=”wp-block-code”><code>in UserDimensionsPieChart in div in Cell in div in Row in div in Grid in div in div in ForwardRef in WithWidgetSlug in DashboardAllTrafficWidgetGA4 in WhenAnalytics4Active(DashboardAllTrafficWidgetGA4) in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 1 month ago

    Thanks for reporting this @sazzadmahmud. We are aware of this issue that has impacted some users after updating to Site Kit 1.149.0, whereby some Google Analytics data is not available in the plugin dashboard. We are currently investigating and we’ll have an update shortly. Google Analytics data is still being collected for your site and no action is required from your side. You can still view the same reports typically displayed in the Site Kit dashboard from analytics.google.com. If you wish to view Google Analytics data within the Site Kit dashboard, you can revert to Site Kit 1.148.0 however we do expect to have a fix out shortly, so this isn’t recommended. 

    We’ll update you once we have an update on this, while also posting updates on a sticky post here in the forums.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 1 month ago

    @sazzadmahmud We have now released a fix for this which should clear the error you are seeing in the Analytics widget on your dashboard. Please update to the latest version of Site Kit (1.149.1) and confirm that the issue no longer displays on your dashboard.

    Thanks for your patience with this while we worked on fixing the issue.

    Thread Starter Sazzad

    (@sazzadmahmud)

    1 year, 1 month ago

    Thanks a lot, @adamdunnage, and the Site Kit team!

    I just updated to version 1.149.1, and the issue is completely fixed! Everything’s working perfectly now. Really appreciate how quickly you responded to the problem and released a fix in such a short time. That’s top-notch support!

    I’m genuinely impressed by both the plugin and the awesome team behind it. Thanks again for the great work! 🙌

    Best regards, Sazzad

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 1 month ago

    @sazzadmahmud Glad to hear this and it was a pleasure being able to help resolve the issue for you. Thanks for the kind words and all the best with your website!

Viewing 4 replies - 1 through 4 (of 4 total)

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