error in widget SiteKit

  • Resolved linica

    (@linica)


    1 year, 2 months ago

    `Cannot read properties of undefined (reading ‘metricValues’)</p> <pre class=”wp-block-code”><code>in UserDimensionsPieChart in div in Cell in div in Row in div in Grid in div in div in ForwardRef in WithWidgetSlug in DashboardAllTrafficWidgetGA4 in WhenAnalytics4Active(DashboardAllTrafficWidgetGA4) in WidgetRenderer in WidgetErrorHandler in div in Cell in WidgetCellWrapper in div in Row in div in div in Grid in WidgetAreaRenderer in div in WidgetContextRenderer in DashboardMainApp in DashboardEntryPoint in RestoreSnapshots in ErrorHandler in ThemeProvider in StrictMode in Root`

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  • Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 2 months ago

    Hi @linica, thanks for opening a support topic with us. We are aware that users are currently encountering this when accessing Site Kit. Could you please check and confirm the following:

    1. The error displays on the Site Kit dashboard.
    2. Does the error disappear if you downgrade version of Site Kit to 1.148.0? You can get this version by going to this page, scrolling to the bottom and downloading it from the drop down box.

    Please also feel free to share your Site Health information. You can use this form to share privately if preferred. Thanks for your patience while we investigate this further.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    1 year, 2 months ago

    @linica We have now released a fix for this which should clear the error you are seeing in the Analytics widget on your dashboard. Please update to the latest version of Site Kit (1.149.1) and confirm that the issue no longer displays on your dashboard.

    Thanks for your patience with this while we worked on fixing the issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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