Error Incorrect captcha: javascript-protection on checkout usign PayPal

  • Resolved mcherubin

    (@mcherubin)


    7 months, 1 week ago

    Hello I’ve a problem in my shop, when I try to pay with payPal, if I’ve silentShield enabled, when I press paypal I’ve an error “Incorrect captcha: javascript-protection”

    All the plugins is installed has the last version.

    Now I’ve disabled silentShield becouse the customers can’t pay

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support forge12marc

    (@forge12marc)

    7 months, 1 week ago

    Hello @mcherubin

    Thank you for your message. We’re investigating the issue. In the meantime, you can go to SilentShield → Extended → Disable WooCommerce Checkout Captcha to temporarily turn off bot validation on checkout pages.

    Plugin Support forge12marc

    (@forge12marc)

    7 months, 1 week ago

    Hello @mcherubin

    The issue has been resolved in version 2.2.53. Please update and let us know if the problem persists.

    Best Regards
    Marc

    Thread Starter mcherubin

    (@mcherubin)

    7 months, 1 week ago

    I’ve updated the plugin and now works fine!

    Thanks a lot for your support

Viewing 3 replies - 1 through 3 (of 3 total)

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