Error Infrastructure

  • Resolved addahstudio

    (@addahstudio)


    3 years ago

    Hi!

    We are testing now Amelia as a new booking system for our company. everything worked perfectly until last week when we started to have trouble with login into the Customer Panel and Scheduling We are receiving error information, unfortunately, the box with the error details is very small and doesn’t show all the problem

    AmeliaBooking\Infrastructure.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ameliabooking

    (@ameliabooking)

    2 years, 12 months ago

    Hello there.

    We can’t access the page without logging in.

    Can you please inspect the console and send us the error that comes up in the “Network” tab?

    Also, please try downloading the installation file again and perform a manual update:

    Access Amelia Settings/Activation and make sure that the “Delete Amelia content” slider is disabled.

    Then, go to your Plugins section and deactivate the plugin. If you’re using WordPress 5.8+, you’ll be able to go to the Plugins section/Add New, and upload the file you previously downloaded.

    When you upload the file, WordPress will inform you that you’re replacing the plugin with the new version, so just confirm that. After the plugin is installed, activate it, and make sure to purge all cache from your website.

    Let us know if that helps.

Viewing 1 replies (of 1 total)

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