Error: invalid ‘client_id’ or ‘client_secret’

  • Resolved Emilie

    (@edisner)


    2 years, 11 months ago

    After installing Google Site Kit I receive this message:

    Error: invalid ‘client_id’ or ‘client_secret’

    My Google analytics 4 account is working but no data is displayed in Google site kit.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    2 years, 11 months ago

    Hi there @edisner, thanks for reaching out.

    When encountering this error, have you tried the “Redo the plugin set up” option? If you’ve already done so on this site, with the same error encountered, can you please perform a plugin reset and check once more (Tools > Available Tools > Reset Site Kit)? A plugin reset can remove all invalid credentials, with the error you’re encountering likely due to an invalid access token, as per this guide on the plugin website.

    Let me know how you get on after resetting, or ask if you have any questions. Note that by resetting, you will need to connect all previously connected modules once more. Other administrators if any, will also have to set up the plugin once more.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    2 years, 10 months ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 2 replies - 1 through 2 (of 2 total)

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