• Hi guys,

    suddenly, I noted that a few ore-order products on my website are not in pre-order but the clients can add to cart rather than pre-order…

    then I noted on the backend this notice Error: Invalid date format, adjust it!

    However, I click on the date on the calendar when I enable the pre-order on woocommerce single product backend.

    It is very urgent

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support mathdaniel

    (@mathdaniel)

    Hi @enea2883,

    I hope you are doing well.

    We are here to help you identify the exact cause of this date format error.

    To rule out a script conflict in your environment, please complete the following checks:

    1. Clean Environment Test: On a staging or test site, activate only WooCommerce, the pre-orders plugin, and the native Storefront theme. Try saving the product date again to check if the error persists.
    2. System Report: Send us your WooCommerce Status Report (go to WooCommerce > Status > Get system report) along with your recent error logs so we can verify which third-party extensions are active.

    We look forward to your reply with these details so we can proceed with the diagnosis.

    Best regards, peace!

Viewing 1 replies (of 1 total)

You must be logged in to reply to this topic.