Hi bamajr,
This is highly irregular. Could you share how the submission was done? All our tests doing a submission from the front-end (from a shortcode and the slide-in support forms) have all been successful, even using the information you shared in your debug file.
Hi bamajr,
It’s been quite a while now and we’ve failed to recreate this. We’ve marked this as resolved for now. We’ll investigate it further if new information comes in
Hello,
I’m in the same issue as bamjar, just after installing the plug-in.
I was already logged in and the ticket form do not show me nor my mail or a field to enter an email adress.
An as bamjar reports the form answers
Error | Invalid email address specified
So I can’t test yet this plugin.
I have got the last version on wp, localized in french with a few extensions installed.
Bye and have a nice day
Hi Silcar,
Thanks for getting in touch. Do you mind sharing your site’s URL? We’d like to visit and do some tests…
Hello,
Alas, I can’t give you access to that installation.
I”l try to make another fresh one, just with your plugin.
Thanks Silcar. We don’t need access though; we’ll create a ticket from the front-end as a guest
Hi Silcar,
Any luck with this? A URL to the front-end is enough for now; we don’t need admin access.
