Error invalid nonce after issue with plugin

  • Resolved alexcarswp

    (@alexcarswp)


    5 years, 9 months ago

    Hello

    Yesterdal I have installed and activated your plugin to change my wp-admin path.
    Today I tried to connect to my wp-admin page using my new path, but after logged in it redirected me to a 404 page.

    Then I tried to access the admin page but it said something like “you must log in to access admin area”.

    It seemed that it was a big issue since I could not acces to anything on my website.
    So I started a backup to before I installed the plugin, which worked successfully but now, when I go to mysite/wp-admin, it says “Error : invalid nonce”

    Please can you bring support since I can not access to any admin page right now and it is very critical. Where (maybe via FTP) can I set back the old wp-admin path as before ?

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
  • Nuno Sarmento

    (@nunosarmento)

    5 years, 9 months ago

    Hi there,

    Could you please share your website URL? and the custom login URL?

    Thank you,
    Nuno

    Thread Starter alexcarswp

    (@alexcarswp)

    5 years, 9 months ago

    website is : http://www.deltacars.fr
    (old) custom URL was : deltacars.fr/yy859k7yrwgn

    thank you

    Nuno Sarmento

    (@nunosarmento)

    5 years, 9 months ago

    I can see that your WordpPess site is hosted on wordpress.com you should be able to login on wordpress.com and access your website functionalities and disable my plugin. The conflict here is because you activate the “private site” mode on your wordpress.com website – disable jetpack and “private site” mode and your site will work with my plugin.

    Thread Starter alexcarswp

    (@alexcarswp)

    5 years, 9 months ago

    thank you for your answer.

    I can access wp-login (not wp-admin) and the “standard” wp admin panel, so I disabled “private site” (website is now public)

    As I said before, with Jetpack I restored the site to another backup point -> just before installing plugin. So I think that at this moment your plugin is not installed.

    I still have the same error. I cannot disable Jetpack via wordpress simple admin panel.

    Nuno Sarmento

    (@nunosarmento)

    5 years, 9 months ago

    If you restore a backup to a point that my plugin never has in your WordPress build it is definitely a problem with something else. Please contact automatic or WordPress.com to fix your issue.

    Thread Starter alexcarswp

    (@alexcarswp)

    5 years, 9 months ago

    I will check. Thank you for your support, you can close ticket if you want.

    Have a nice day

    Nuno Sarmento

    (@nunosarmento)

    5 years, 9 months ago

    You have nice day too.

Viewing 7 replies - 1 through 7 (of 7 total)

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