Error! Invalid payment amount!

  • Resolved themarkboogie

    (@themarkboogie)


    3 years, 9 months ago

    Similar to many others using Forminator, I’m having issues with Paypal.

    I built and tested this same form last month successfully (see link here) but now the form is showing “Error! Invalid payment amount!” when submitting payments in the Paypal sandbox.

    I noticed others fixed the issue using the code snippet + MU plugin but honestly, I have no idea how to implement this fix nor do I want to spend the time learning how to implement this fix.

    Do we know the root cause of this issue? I’d rather just update the calculations in Forminator than add the MU plugin.

    Thanks!
    Mark

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Laura – WPMU DEV Support

    (@wpmudev-support8)

    3 years, 9 months ago

    Hi @themarkboogie

    I hope you’re well today!

    Your form is using “select” type fields and there’s an issue related to values of fields like “select”, “checkbox” and “radio” that is most likely related to this case. Please do as follows:

    1. edit your select fields and adjust their option values (values, not labels!) so they’d all be lowercase and contain only letters/numbers/dashes

    For example: if option value for “International First Class (1-4 Weeks)” shipping option is currently “International-First-Class-(1-4-Weeks)”, make it be “international-first-class-1-4-weeks”;

    Apply that to all the select fields and update the form.

    2. after that set again visibility rules for fields that depend on those selects; note that when you edit those visibility conditions they will appear as if they are still set correctly – but they are not, you’ll need to edit them.

    Once that’s all done, update the form again, clear all caches and it should start working fine again.

    If it does, it confirms it’s related to this issue and if so, I can tell that our developers are already aware of it and are working on the fix which should be included in one of upcoming releases. The fix (when releases) will not require making further changes to the form.

    Kind regards,
    Adam

    Thread Starter themarkboogie

    (@themarkboogie)

    3 years, 9 months ago

    @wpmudev-support8 Amazing. Works perfectly again. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

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