• My users are again experiencing an “Invalid payment amount” error. Here is the form export: https://pastebin.com/raw/uPt6mrDt. I updated to Forminator version 1.54.0 and we still have this issue.

    The current user experiencing this has entered simply 100 in the “Donation” field.

    It seems that every time I update this software, something breaks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @elmonty

    Sorry to hear you are having this issue.

    I was able to replicate the problem around the issue on my lab site but we also tested on other websites and it isn’t happening.

    I believe the problem is around the calculation. Could you duplicate the form, remove the paypal field and submit it without the payment field, then go to wp-admin > Forminator > Submissions and locate the submission, check the total value, will it show 103 or 104? ( considering only the donation + super charge 3.5 ).

    In short, the “(0+0}+100)*((3.5/100)+1)” is 103.5, using round it the front end seems to be rounding to 103 while backend to 104 therefore invalid payment amount.

    I also escalated this to our second line support team, once we hear back from the second line support team we will let you know.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @elmonty

    An update here

    Could you please let us know if you are using PHP 8.4 or lower versions?

    The problem seems because a difference between PHP 8.3 to 8.4 when round happens to down vs up ( https://stackoverflow.com/a/79816702 ), if you are using 8.3 or lower, please try updating to PHP 8.4.

    I understand that front end via JavaScript the calculation seems correct and I also reported it to our second level support, but in the meantime the PHP 8.4 solution would fix the issue.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)

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