• Resolved mattboden

    (@mattboden)


    Hi Joshua

    Hoping you can please help me with a recent error between my WP site and external DB.

    I’ve been using the plugin for some time without any issues, but noticed that new users registering via the external DB were no longer being able to log in to my WP site (receiving an “Error: invalid username” message).

    I upgraded within the last few days and lost all of the inputs (without realising) so there was no longer the connection. I however added them back in to settings and then go the “white screen of death”. So, my next step was to reinstall the old version 1.2.0 which i was active on my Staging site. However i still got the same message.

    I tried on the staging site (which had not been touched) and same deal “Error: Invalid username”. So i’m now wondering if either (a) it’s an unrelated problem our end with our Database, or (b) changes to WordPress has required the updating of the plugin, but is inadvertantly breaking our link to the external db.

    Sorry, long winded explanation but as part of my troubleshooting i was wondering if there was anything that might have contributed to this from either the plugin or wordpress update point of view (running WP 4.2.2).

    Thanks for your help.

    Matt

    https://ww.wp.xz.cn/plugins/external-db-auth-reloaded/

Viewing 1 replies (of 1 total)
  • Plugin Author Joshua Parker

    (@parkerj)

    In the changelog starting with version 1.2.1, it states that you will need to re-enter the settings because of changes. Can you link here a screenshot of your settings using the most recent version?

Viewing 1 replies (of 1 total)

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