Error Link Add New Form Field

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bobbied

    (@bobbied)

    5 years, 9 months ago

    Hi @alfonsoandrade

    I’m sorry to hear that you ran into issues with this!

    I am wondering if a full conflict test would tell us the problem. Let’s try this:

    1. deactivate all other plugins aside from BD after doing a full backup of your site (NOTE: we recommend setting up a staging site for future testing to avoid disrupting your live site)

    2. switch to TwentyNineteen (or similar default WordPress theme) theme under Appearance > Themes

    3. verify that the problem no longer exists (this should work perfectly – you may need to clear your cache)

    4. switch back to your current theme and TEST for the problem

    5. If there is a problem there, then the theme is the issue. If no problem, continue to #6

    6. turn on your other plugins one by one and TEST each time you turn a plugin on. That will identify the problem.

    Thread Starter alfonsoandrade

    (@alfonsoandrade)

    5 years, 9 months ago

    Thank you, thank you very much, a new update was released today, and it fixed the problem

    Plugin Support bobbied

    (@bobbied)

    5 years, 9 months ago

    Hi @alfonsoandrade

    Thanks for letting me know! If there’s something else I can help you with, please let me know.

Viewing 3 replies - 1 through 3 (of 3 total)

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