Error loading block: not a valid JSON response

  • Resolved vansnaa

    (@vansnaa)


    1 year, 6 months ago

    Hello,

    I’m using ‘content views’ on various websites and servers. Since a while I get this error message when opening the gutenberg block editor and trying to edit a page. (Using Neve Theme)

    “Error loading block: The response is not a valid JSON response.”

    Is there a solution please?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Content Views

    (@pt-guy)

    1 year, 6 months ago

    Hi,
    Thank you for contacting us.

    We’ve tested with the Neve theme and our blocks work well.

    Does this issue happen on all of your websites?
    If not, we suspect something on this website is preventing our plugin from working properly.

    Please deactivate other plugins one by one temporarily to see which plugin caused this conflict.

    Best regards,

    Thread Starter vansnaa

    (@vansnaa)

    1 year, 6 months ago

    Hello,

    Thank you for your quick reply and spot-on advise!

    Indeed, plugin ‘Otter Blocks’ (latest version 3.0.7 by ThemeIsle) causes the problem. When this plugin is deactivated, ‘Content Views’ works flawless.

    Any chance on your side to make the two plugins work together? I’m really a fan of ‘Content Views’ and do need Otter as well.

    Thanks in advance and best wishes

    Plugin Author Content Views

    (@pt-guy)

    1 year, 6 months ago

    Thank you for your reply.
    We will check this conflict issue and get back to you asap.
    Best regards,

    Plugin Author Content Views

    (@pt-guy)

    1 year, 4 months ago

    Hello,
    After testing with plugin ‘Otter Blocks’, we found no conflicts.
    Our plugin works well with ‘Otter Blocks’.

    If you need further support, please let us know.
    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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