“Error loading images” message.

  • Resolved richesio

    (@richesio)


    3 months, 3 weeks ago

    Just updated the software and now when I click on some, not all, ‘Galleries’, I get a “Error loading images” message.

    I can still see the images on the website though.

    What’s happening?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • macsuibhne

    (@macsuibhne)

    3 months, 3 weeks ago

    Roll back to a version before 4.0 and then starting looking for a new plugin you can migrate your galleries to. This plugin is dead.

    Plugin Support Mihai

    (@mceban)

    2 months ago

    Hi @richesio,

    I apologize for the delayed reply.

    I noticed that the gallery images seem to load properly on the page you mentioned. Could you please confirm if the initial issue has been resolved?

    Best regards,
    Mihai

    Plugin Support Michelle D.

    (@devmich)

    4 weeks, 1 day ago

    Hello everyone,

    I’ll mark this as resolved for now as newer versions of NextGEN Gallery have been released. Please update your plugin for the fixes to apply.

    If you’re still experiencing issues after updating, please reach out to us at https://www.imagely.com/contact/ and we’ll be happy to take a closer look at your setup directly.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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