Error making a backup

  • Resolved julioferrando

    (@julioferrando)


    6 years, 1 month ago

    Hi, I installed this plugin 2 days ago and I made 2 correct backups

    But now every time I create a backup the process takes so much time, freezes at 50% more or less and never finish

    Here is the log https://pastebin.com/8j3XpFM6

    I tried to reduce the split size to 25Mb and it did not work
    I tried to make the backup with all the plugins non activated and it did not work
    I tried to make the backup without DB (only plugins, uploads, themes and other) and it worked correctly so maybe the problem is in the DB

    What can I do?

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    6 years, 1 month ago

    Hi,

    It shows that the backup process is timed out or killed off.

    Could you try to reduce the backup archive split size? This will split the backup into smaller, more manageable files.

    To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25mb, save your settings and run a new process.

    If the issue persists, please ask your hosts/server admin to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.

    Kind Regards,
    Bryle

    Thread Starter julioferrando

    (@julioferrando)

    6 years, 1 month ago

    Hi, as I said I already did it

    I am going to contact the host admin

Viewing 2 replies - 1 through 2 (of 2 total)

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