Error Massage
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Hello,
When I add an arrow in a slider, I get an error, and I cannot publish the changes. Can you please tell me how to resolve it?
Viewing 4 replies - 1 through 4 (of 4 total)
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Hello again,
Please click on the “Error details” button when you see the error popup and paste the error log here. I will check that and report back to you.
Hello,
This is the error log I attached for you.
{"message":"Request failed with status code 403","name":"Error","response":{"data":"\n\n\n\t403 Forbidden\n\t\n\n\n\n
\n\tA potentially unsafe operation has been detected in your request to this site
\n\t
Your access to this service has been limited. (HTTP response code 403)\n\t
If you think you have been blocked in error, contact the owner of this site for assistance.\n\t\t\t\t
\n\t\t
If you are an administrator and you are certain this is a false positive, you can automatically allowlist this request and repeat the same action.\n\n\t\t\n\t\t\t\n\t\t\t\n\n\t\t\t
\n\t\t\t\t
I am certain this is a false positive.\n\n\t\t\t\t
Allowlist This Action\n\t\t\t\n\n\t\t\t
All set! You can refresh the page to try this action again.\n\t\t\t
Something went wrong allowlisting this request. You can try setting the Firewall Status to Learning Mode under Web Application Firewall in the Wordfence menu, and retry this same action.\n\t\t
\n\t\t\n\t\t
\n\t\n\tBlock Technical Data
\n\t\n\t\t\n\t\t\t\n\t\t\t\n\t\t\n\t\t\n\t\t\t\n\t\t\t\n\t\t\n\tBlock Reason:A potentially unsafe operation has been detected in your request to this siteTime:Wed, 22 Apr 2026 17:51:59 GMT
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\n\t\t\t\n¨C11C¨C12C¨C13C¨C14C¨C15C¨C16C¨C17C¨C18C¨C19C¨C20C¨C21C¨C22C¨C23C¨C24C¨C25C¨C26C¨C27C
\n\t\t
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\n\t\t\tAbout Wordfence
\n\t\t\t
Wordfence is a security plugin installed on over 5 million WordPress sites. The owner of this site is using Wordfence to manage access to their site.\n\t\t\t
You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence.\n\t\t
\n\t
\n\n\t
Click here to learn more: Documentation\n\t
Generated by Wordfence at Wed, 22 Apr 2026 17:51:59 GMT.
Your computer's time: .\n\n\n","status":403,"statusText":"","headers":{"alt-svc":"h3=\":443\"; ma=86400","cache-control":"no-cache, must-revalidate, private, max-age=0","cf-cache-status":"DYNAMIC","cf-ray":"9f067ac6dd62b08a-MIA","content-encoding":"br","content-type":"text/html; charset=UTF-8","date":"Wed, 22 Apr 2026 17:51:59 GMT","expires":"Sat, 26 Jul 1997 05:00:00 GMT","pragma":"no-cache","priority":"u=1,i","server":"cloudflare","server-timing":"cfExtPri","vary":"Accept-Encoding","x-gateway-request-id":"023f069fa7e57b34612148a1e9cb925d"},"config":{"method":"post","data":{},"headers":{"Accept":"application/json, text/plain, /","X-DEPICTER-CSRF":"0408c0e97c","X-DEPICTER-CKEY":"c7e3a5f345adb9c15b17b4c24e689830"},"baseURL":"https://bricksandbloomsja.com/wp-admin/admin-ajax.php","transformRequest":[null],"transformResponse":[null],"timeout":150000,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"cancelToken":{"promise":{},"reason":{"message":"New request initiated."}},"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false}},"request":{}},"config":{"method":"post","data":{},"headers":{"Accept":"application/json, text/plain, /","X-DEPICTER-CSRF":"0408c0e97c","X-DEPICTER-CKEY":"c7e3a5f345adb9c15b17b4c24e689830"},"baseURL":"https://bricksandbloomsja.com/wp-admin/admin-ajax.php","transformRequest":[null],"transformResponse":[null],"timeout":150000,"xsrfCookieName":"XSRF-TOKEN","xsrfHeaderName":"X-XSRF-TOKEN","maxContentLength":-1,"maxBodyLength":-1,"cancelToken":{"promise":{},"reason":{"message":"New request initiated."}},"transitional":{"silentJSONParsing":true,"forcedJSONParsing":true,"clarifyTimeoutError":false}}}Thank you for the follow up.
It’s a permission issue caused by the Wordfence plugin on your website. You just need to whitelist Depicter in the Wordfence settings. We have a tutorial for that. Please check it and let me know the results:Hello,
That works. Thank you.
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