Error message

  • Resolved beesane

    (@beesane)


    1 month, 1 week ago

    Hi, i am trying to publish my slider but it is giving me the following error:

    #ServerException:500
    Server error: GET https://wp-api.depicter.com/v1/media/@UnSimaXnRLszYY0/large/?event=download resulted in a 500 Internal Server Error response: <!DOCTYPE html> <html lang=”en-US”> <head> <meta http-equiv=”Content-Type” content=”text/html; charset=UTF-8″ /> <meta (truncated…)

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  • Plugin Support Alice

    (@aliceslidersupport01)

    1 month, 1 week ago

    Hi,
    I hope you are doing fine.

    I need to investigate the actual server error logs to see what’s going on. Please check our guidelines below and send me error logs here. I will check and report back to you ASAP.

    Plugin Support Alice

    (@aliceslidersupport01)

    1 month ago

    Hello again,
    I like to inform you that our development team has made some changes to our servers regarding this error, and it’s permanently fixed.

    Thank you for your feedback and please let me know if you need anything else.

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  • 2 replies
  • 2 participants
  • Last reply from: Alice
  • Last activity: 1 month ago
  • Status: resolved