Error message

  • Resolved latmaz

    (@latmaz)


    11 years, 4 months ago

    Hello,
    First,I wanted to thank you for this great plugin.
    Up to now, it worked really well and the spreadsheet appeared perfectly well on my page.
    However, I just have a problem. Instead of the spreadsheet, this error message is appearing :

    [Error requesting Google Spreadsheet data:Couldn’t resolve host ‘docs.google.com’]

    How can I fix this problem ?

    https://ww.wp.xz.cn/plugins/inline-google-spreadsheet-viewer/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Meitar

    (@meitar)

    11 years, 4 months ago

    That error message indicates a problem with your server’s DNS lookup system. If you are not the system administrator, you should ask your system administrator to double check that DNS is working.

    Thread Starter latmaz

    (@latmaz)

    11 years, 4 months ago

    Thank you for your answer.
    I don’t know much about DNS…
    Can you explain me how I can repair this DNS lookup system problem ?

    Thank you very much

    Plugin Author Meitar

    (@meitar)

    11 years, 4 months ago

    No, you cannot do this yourself without extensive knowledge. Ask your system administrator or hosting provider to fix the problem for you.

    Thread Starter latmaz

    (@latmaz)

    11 years, 4 months ago

    Hello,
    Thank you very much for your help. I’ve contacted my hosting provider who has fixed the problem.
    Best regards.

Viewing 4 replies - 1 through 4 (of 4 total)

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