Hi there,
It sounds like the template or Plugin is breaking. First you can try switching to a different template and see if that works. If it does, your template is broken. If not, you can try and rename the plugin folder. Then see of that worked.
You can let us know which one fixed the issue, template change or Plugin folder renaming. We will take it from there.
Thank you.
Artur
Thread Starter
ubuwan
(@ubuwan)
How would I go about renaming the plugin folder?
Hi @ubuwan,
Since last Thursday i´m getting this… host provider says that i have to optimize tables, i did but no solution…
Did you fixed the problem? how?
Thanks and Regards,
Tony
Hi @ubuwan,
You would log into your website using FTP client such as Filezilla (Windows) or CyberDuck (Mac). Your website directory should start with something similar to a directory called either ‘www’ or ‘public_html’. Depending on your hosting provider configuration. You would double click on the www or public_html directory and you should see more files in php and directories. Click on the ‘wp-content’ directory which will list a folder called ‘plugins’. Right click on the ‘plugins’ folder and click on rename. For the name, use something along the lines like ‘plugins-bak’ or ‘plugin-backup’.
After doing that, please visit your website and error parts of the sites to see if this fixes your issue. Things may be looking funky, because renaming the plugins folder we are disabling your plugins. Making sure none work at all.
If it does fix your problem, then that means one of your plugins is causing the issue.
Let us know and I hope this helps.
Thank you,
Artur
