Hi,
by the way, the errors are showing up on top of my main page but currently I deactivated it so that they don’t show up now.
Please help! Thank you!!
@hanztudio
Thank you for reaching out!I am here to help.
How are you installing the plugin?
Here are a couple troubleshooting options:
1) Ensure Facebook page is Published
2) Under Facebook page settings (Messenger Platform), add your domain. MUST be https:// Make sure domain name matches exactly including www (or lack thereof).
3) Use correct app_id
4)Use this page_id (from steps 3 and 4)
If chat plugin works for you and no one else, it’s probably because you’re logged into FB and you’re the page admin. Check steps 1 & 2.
For #2 – It doesn’t need to be a secure website (https). However, it does need to be exactly how you have it. Ex: http://www.example.com (include the www part, even if http://example.com redirects to http://www.example.com) – tekNorah
Hi there!
Thanks for your prompt reply. I’ve tried everything, I delete the plugin and manually install it back to my server.
However, it’s still showing errors on my homepage and dashboard.
May I know where do I use/input the app_id? I did not see any setting to insert my app_id.
Homepage
Notice: Undefined index: fb_page_id in /home/…/public_html/…/wp-content/plugins/wp-chatbot/inc/class-htcc-chatbot.php on line 36
Notice: Undefined index: log_events in /home/…/public_html/…/wp-content/plugins/wp-chatbot/inc/class-htcc-chatbot.php on line 38
Dashboard
b_page_id in /home/…/public_html/…/wp-content/plugins/wp-chatbot/admin/class-htcc-admin.php on line 79
@hanztudio
Thank you for trying the troubleshooting steps. I need to have my engineers take a look a this and I will follow up.
