• Resolved waleedwahba

    (@waleedwahba)


    I have an error message in the backend:

    2021-11-09 20:19:15: Error occurred while updating SpamFireWall local base. Error: The discrepancy between the amount of data received for the update and in the final table: Zu7a1_cleantalk_sfw. RECEIVED: 2. ADDED: 11272

    What does it mean?… and how to fix?

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author alexandergull

    (@alexandergull)

    Hello @waleedwahba

    We have been reported with something like this not so long ago.

    I am going to transfer this to the developer. Can you tell me your website name?

    Plugin Author alexandergull

    (@alexandergull)

    However, please, deactivate the plugin with the “Complete deactivation” option enabled and then activate it again.

    1. Enter the Antispam by Cleantalk plugin settings. (Wordrpess Dashboard -> Settings -> Antispam by Cleantalk -> Advanced settings)
    2. Check the last option “Complete deactivation” and save changes.
    3. Deactivate the plugin on the “Plugins” page in WordPress Dashboard.
    4. Then activate it.
    5. Proceed to the plugin’s settings. (See item 1.)
    6. Press the button “Get key automatically” or insert the key from the CleanTalk dashboard.

    Best regards.

    Plugin Support katereji

    (@katereji)

    Hello.
    We haven’t heard back from you in a while, so I’m going to mark this thread as “resolved”.
    If you have any further questions, you can start a new thread or contact us via our private Ticket System: https://cleantalk.org/my/support/open.

Viewing 3 replies - 1 through 3 (of 3 total)

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